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Track & Monitor
Artificial Intelligence in Retail: Virtual contact center automation
Innovation in the retail industry is relentless, making it hard to stay-on top of the dynamically evolving industry landscape and in early identification of profound shifts, posing high risk of being disrupted if detected too late. GlobalData's coherent data-driven approach, using multiple forward-looking alternative datasets, empowers clients by decoding in advance the disruptive innovations in retail industry. Using patents data, GlobalData's proprietary industry innovation s-curve identifies specific innovation areas and their stage of evolution, i.e., whether they are emerging, accelerating...
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Track & Monitor
Artificial intelligence in technology: Intelligent contact centers
Our team of industry experts has meticulously researched and analyzed the latest trends, innovations and emerging technologies in the technology industry’s Intelligent contact centers segment. By leveraging our report, you will gain invaluable insights that can revolutionise your business strategies and give you a competitive edge. Note: This is an “on-demand” report and will be delivered within 2 to 4 business days (excluding weekends and holidays) of the purchase. Certain sections in the report may be removed or altered based...
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Thematic Analysis
Artificial Intelligence (AI) in Financial Services – Thematic Intelligence
AI in Financial Services Thematic Report Overview The financial services sector has been experiencing significant digitalization in recent years. AI has been a critical technology in this journey towards digital transformation as it is used in both front and back-end operations. Investment in AI by financial services players is crucial to remain competitive. With significant digital expertise, these companies are drawing on AI technologies to offer more personalized experiences and cheaper services. AI use cases range from enhancing customer interactions...
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Thematic Analysis
Tech, Media, and Telecom IPO Themes 2018 to 2021 – Thematic Research
2021 was the strongest year for tech, media, and telecom (TMT) IPOs since 2018 with $237 billion of IPO proceeds raised. 2021 was a record year for billion-dollar TMT IPOs, with 53 in total. Established themes like e-commerce, mobile, fintech, and cloud have seen the most successful IPOs over the last four years. Cloud, fintech, cybersecurity, mobile, and gaming IPOs have generated the highest investor returns in the TMT market since 20 18. The US was the biggest market for...
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Sector Analysis
Contract Small Molecule API Manufacturing Industry by the Numbers – 2021 Edition
According to the Global Data’s Drugs database, it indicates that maximum of the marketed drugs is found to be small molecules, despite many of the prominent contract manufacturing organizations (CMOs) investing in advanced therapy medicinal product (ATMP) capabilities in recent years and an increasing use of biologic APIs in both the pipeline and among marketed drugs. With the increase in high potency small molecule APIs, has been driven by the rise of oncology pipeline drugs coupled with small or virtual...
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Thematic Analysis
Artificial Intelligence (AI) in Insurance – Thematic Research
Incumbent insurers are increasingly under threat from disruptive insurtech startups. These companies are drawing on technologies such as artificial intelligence (AI), cloud computing, and the internet of things (IoT) to offer a more personalized insurance experience. Additionally, technologies such as machine learning (ML), computer vision (CV), and conversational platforms can enhance customer service, claims processing, and underwriting. The emergence of several specialist tech vendors has meant these tools are now more accessible to the ordinary insurer. The AI in insurance...